Frequently Asked Questions

About the Products

We think heat should be enjoyable, not a punishment! To help you find your perfect level, we rate every product on a simple 5-flame scale, which you'll find on each product page. It's less about scientific Scoville units and more about the real-world feeling.

  • 🔥: A little whisper of warmth.
  • 🔥🔥: A friendly, noticeable kick. (e.g., The Green Zing)
  • 🔥🔥🔥: A solid, satisfying heat that makes you smile. (e.g., The Outlaw's Delight)
  • 🔥🔥🔥🔥: Getting spicy! A robust heat for true flavor-seekers. (e.g., The Gold Rush)
  • 🔥🔥🔥🔥🔥: Seriously fiery. Reserved for our future, most daring creations.
Yes, they are! All of our current products are naturally vegan and gluten-free. We believe in using simple, real ingredients, which means no hidden animal products or gluten fillers. It's just flavor, pure and simple.
It means we don't use anything you can't pronounce. No artificial preservatives, no flavor enhancers, no weird stuff, ever. As a developer, I think of it like writing clean code: you build it right from the source with only the necessary components. For me, that means fresh peppers, real ingredients, and a lot of passion. That's it.

Our Brand & Process

We believe that to make the best product, you have to start with the best ingredients—no compromises. That’s why our 100% organic blue agave syrup is sourced directly from Mexico, the home of true agave, via our trusted supplier here in the Netherlands. For our other ingredients, like our fresh peppers, we work with suppliers across Europe to find the best quality and flavor available.
For us, 'small batch' is a promise of personal attention and quality. It means every jar and bottle is crafted by me in a professional, shared kitchen space here in the Netherlands. Using a shared space is a conscious, sustainable choice—it allows us to be part of a community and use resources efficiently as a growing brand. But the most important part is this: 'small batch' means I personally oversee and taste-test every single batch to ensure the balance of flavor is just right. That hands-on, obsessive approach is our secret ingredient, no matter which kitchen I'm in.
Yes, sustainability is very important to us. We use high-quality glass swing-top bottles for our syrups and sturdy glass jars for our Outlaw's Delight. They are not only great for preserving freshness, but they are specifically chosen because they are perfect for reusing long after the contents are gone. We encourage you to use them for your own kitchen creations!

Orders & Inquiries

We currently ship to The Netherlands & Belgium. You can find detailed information about shipping costs and estimated delivery times on our dedicated Shipping Policy page. For returns, please see our Returns Policy page, but remember, every purchase is covered by our 'Love It' Guarantee!
It's simple: we stand behind our products, and we want you to be happy. If you don't absolutely love your first bottle or jar, get in touch with us. We'll work with you to find a solution you're happy with, whether that's a replacement, a different product, or as a last resort, store credit or a refund. We're confident you'll love it, but we're here for you if you don't.
Absolutely! We love working with companies to create unique and delicious gifts. A set of Habanebro products makes for a fantastic and memorable kerstpakket or corporate gift that stands out from the usual. Please get in touch with us via our contact page with your requirements, and we'll be happy to discuss options with you.